At Braden Treks, we want you to be satisfied with your purchases. Please review our Refund/Return Policy below.
Refund Eligibility
- If you are not satisfied with our services, you may request a refund within [Insert Number] days of purchase.
- Refunds will be processed if the service has not been used or if there is a significant issue with the booking.
Exchange Policy
- Exchanges are allowed only for the same or similar service and are subject to availability.
- You must request an exchange at least [Insert Number] days before the date of your trek or tour.
Return of Goods
- For physical goods (if applicable), returns are accepted within 3 days from the purchase date. The items must be unused and in original condition.
Warranty
- Any issues with products related to manufacturing defects will be addressed according to the manufacturer’s warranty policy.
Cash on Delivery
- If you selected Cash on Delivery (COD) as your payment option, refunds will be processed to the same payment method used during the original transaction(We have Only Cash on delivery).
Contact Information For refunds or exchanges, please contact us at:
Email: [email protected]